7 countries onto one global Oracle Fusion template
Led 5 European rollouts end to end, then cut a $100M failed-transaction backlog by 90% after the US and Canada go-live.
Fixing Broken ERP Implementations.
Programme leadership that holds the systems integrator (SI) to account on scope, quality and timelines, and gets finance working again when a go-live has gone wrong.
Hover over each area to see what it means for financeTap each area to see what it means for finance
Sound familiar?
What finance leaders say at each stage of an ERP programme.
1. Before you sign
Is the timeline actually realistic?
Are we sure all our systems and processes are included?
How do we set our local team up for success? They all have full-time jobs.
I've seen these projects fail badly. Are we covered?
2. During delivery
Another green status report and nobody challenges it. Is it really going that smoothly?
Testing feels set up to pass, not to actually test the system.
The training is textbook and siloed. Who's checked it works end to end?
We're being forced into a template. What about our local compliance?
3. After go-live
The SI is packing their bags. Is it really working before hypercare ends?
It's taking us two weeks to close the books.
We're posting accruals every month to plug holes. We don't know why.
When key people are out of the office, we have no answers.
What changes
The same three stages. A different ending.
1. Before you sign
A plan you can believe
The SI's proposal, scope and timeline reviewed independently before anything is signed.
A team ready for what's coming
Resourcing and backfill planned before the SI arrives, so your team isn't steamrolled.
2. During delivery
An SI held to account
Scope, testing and timelines challenged from the finance side, against the original plan.
HQ, local team and SI on one plan
A design your local team helped shape, and one governance rhythm.
3. After go-live
Numbers you can trust
Failed transactions traced to root cause, reconciled and recovered.
A go-live that sticks
Backlog cleared, BAU back under control and a finance team that can run it.
What Brightstar does
One core offer, with three fixed-price add-ons.
Core offer
Parachute Programme Lead
Dropped into your ERP programme on the finance side, with the accountability of your own hire.
Runs governance: SteerCos, RAID and reporting to CFO and CTO
Holds the SI to account on scope, quality and timelines
Gets finance working again after a difficult go-live
Days per week shaped around the problem, not the other way round
Add-ons · Fixed-price projects
Priced on time, complexity and location.
Implementation Health Check
What's on track, what's quietly broken and what to fix first.
When the SI says it's all green.Pre-Signing SI Review
The SI's proposal, scope and timeline sense-checked before you commit.
When you're about to sign.Local Team Coaching
How to manage the project and the SI, so your team isn't steamrolled.
When your team is new to this.Track record
6+YearsIndependent delivery through Brightstar BI
100+SteerCosC-level Steering Committees, keeping finance, IT and the SI aligned
7CountriesOracle Fusion led across Europe and North America
$100MBacklogFailed-transaction backlog cut by 90% in 12 months
90% of lingering go-live defects cleared in 3 months
Oracle HCM stabilisation for a global data centre operator. Chaired C-level SteerCos across client, SI and international delivery teams.
£2M of failed reconciliations resolved
SAP post go-live reconciliation for a major UK infrastructure group. High-risk balance sheet exposures cleared before audit for a UK manufacturer.
What stood out was that the same person who scoped the requirements was still there steering us through cutover weekend and the weeks after. No handover gaps, no loss of context along the way. He kept finance, IT and the SI aligned to one plan throughout, and we went live on schedule without the usual post go-live scramble.
Stefan TragatschFinance Director, multinational PLC
About Brightstar
On the client side of every ERP programme.
Ensuring the systems integrator delivers what was promised.
Getting finance working again when a go-live goes wrong.
Led by a Chartered Accountant (ICAEW) and Lean Six Sigma Green Belt.
Proven on Oracle Fusion across Europe, the US and Canada, from design through cutover, hypercare and steady state.
Rigorous, process-driven and allergic to unnecessary complexity.
The feedback heard most:“We wish we'd brought you in before we signed the contract.”
How Brightstar works
Teamwork
Finance, IT and the SI working as one team.
Keep it simple
Plans and communication stay simple, even under pressure.
Prioritisation
A proven Lean Six Sigma system for tackling issues in the right order.
Clear ownership
Everyone knows what they own and what is expected of them.
Let's talk
If any of this sounds like your programme, talk to us before it becomes a war story.
Ashley DingleFounder · Chartered Accountant (ICAEW) · Lean Six Sigma Green Belt